Frequently Asked Questions
Why should I choose HostMeUp?
HostMeUp is a low cost and easy to use web hosting service. We offer a full range of services which comes with extensive control panel, account management tools and stats panel. You have come to the right place for all your hosting needs.
What is web hosting?
Web hosting is the act of renting space and bandwidth through a company so that you may publish your web site online.
What is a domain name?
A domaine name is a unique name consisting of letters or numbers designated to reference IP addresses that actually locate a particular computer connected to the internet; any name representing any record that exists within the Domain Name System (DNS).
How can I pay for my web hosting?
We accept Paypal, credit cards and check.
I already have a hosting provider and would like to switch to HostMeUp, is that possible?
If you already have a hosting provider and would like to switch to us here is a tutorial to help you.
How long does it take to set up new accounts?
If the payment is made by Paypal or by credit cards the account is activated automatically. An email confirmation will be sent with your account login information. If you choose to send the payment by the mail, the account activation will be completed once the check has been received and banked.
How can I retrieve my password if I’ve lost it?
If you have forgotten your password please click here.
What is Paypal?
Simply put, PayPal lets anyone with an email address send money to anyone else with an email address.

Each user signs up with PayPal and then enters their necessary banking and credit card information. Once registration is completed, your email address is all you need to send and receive money.

Paypal is owned by eBay.
How Do I Register a Domain Name?
Registering a domain name is very easy.

First you will have to make sure that the domain you want is available - using something called a WHOIS lookup at sites like Dotster.com you can make sure the domain you want is available for registration.

Afterwards, you simply need to visit a registration site such as Dotster.com to purchase your domain name.
I have a domain name already, how do I use it?
Simply change the DNS (name server) information from your current host to HostMeUp’s Name Servers that follow:

NS1.hostmeup.com
NS2.hostmeup.com
What type of backup services do you provide?

HostMeUp servers currently utilize RAID (Redundancy Array of Disks) disk mirroring protection which is more efficient and manageable than backups. Data is mirrored between multiple hard drives and can be restored even in the event of disk failure.

In addition to the mirrored hard drives, we also have backups done automatically for you every day.

Have any private dedicated servers with HostMeUp?

As of dedicated private server lease with HostMeUp (aka Internet Infinity), HostMeUp mandate is to ensure that all hardware and bandwidth is always available/optimal to ensure the delivery of the service.

HostMeUp can act as a consultant or developer, at the request of the customer, to perform maintenance or other recommended tasks on the leased servers, however, the responsibility of HostMeUp stops in the execution of the requested tasks, to the best of our expertise, as agreed with the customer.

Client responsibility:

  • Security of the server
  • Virus protection and Trojan Horse
  • Archiving and back-up copy
  • Integrity of files/data
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