Termes and Conditions

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Terms and Conditions

HostMeUp.com is a web hosting service provided by Internet Infinity Inc.

We strives to provide the best possible service to all our customers, but we will not tolerate any unlawful activity or abuse on our servers. We respect freedom of speech and expression unless it is harmful to others. These brief guidelines are imposed to protect you, other Internet Infinity customers and us against such harm.

Payment Policies:
Full payment is required before any hosting service is rendered, which includes renewals. All payment-due notices will be sent by email/mail. Prepayment is due each anniversary (one month, three month, six month, one year) following the first payment on the 1st of a given month. Billing will continue until you cancel your hosting account.

As a policy, we do not offer credits or refunds for hosting time already expended. We do give refunds for full months unused, should you want to cancel prepaid service. If you decide to cancel after prepayment, you will not receive refund for the current month in use (We do not give partial months refunds). If you have prepaid and received a multi-month discount, upon cancellation we will figure the refund retroactively withdrawing the discount back to the start date of the contract. This will result in paying full undiscounted price for the months used and refunding the balance. This only applies upon cancellation requested by the Client.

If cancellation is done by Internet Infinity due to restrictions violation, there will be no refund. All monetary transactions will be made in the currency selected during subscription process and cannot be changed afterwards. Additional features can be added at any time as well as changing your hosting plan, taking affect the first day of the following month. Monthly feature prices are not prorated. Internet Infinity reserves the right to change prices at any time.

Site Suspension:

Internet Infinity may, at its sole discretion, suspend you account and any access related to the account. For example, your account may be suspended for late payment, or server abuse. You acknowledge that if your account is deactivated then Internet Infinity has no obligation to provide you with a copy of your site content, or to restore your server access to enable you to obtain a copy of your site content.

Your account may be suspended without prior notice in the event that your payment is overdue. All website(s) will be temporarily unavailable. Access to you account access and website availability will be accessible once the overdue payment has been cleared.

Account Cancellation:
To cancel your account please advise us at least five days prior to the next invoice being issued. Invoices are issued every month on the first. If a Client has a balance due at the time of cancellation, this balance must be paid in full. Cancellation does not absolve Client of any outstanding financial obligations.

It is the responsibility of the Client to ensure that all data and e-mail is downloaded prior to the cancellation of the hosting services, as once the account is cancelled all data is automatically erased, and the account can not be reopened without renewing for an additional term.

SPAM Policy:
Internet Infinity is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, any unsolicited commercial email and any legal or illegal recurring bulk email from being sent either: Over the Internet Infinity network, by customers or any other users of the Internet Infinity network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the Internet Infinity server unless otherwise permitted with specific arrangements.

We react quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. "spam"), cross-posting messages to a large number of usenet groups, posting obscene or threatening messages while using or referring to an Internet Infinity email address or web site URL is prohibited. The use of Internet Infinity servers as a mail drop for responses to activities described above is also prohibited. Accounts canceled due to spam will be billed a "clean up" fee of $500.

If you have any complaints or comments regarding Spam on our network, please send us your comments via our contact form.

Server maintenance:
Internet Infinity may, from time to time, have to upgrade servers or replace an old server with a new one. We reserve the right to suspend access to such server during the required time to do the upgrade or exchange the server, for no more than 4 hours. In this event, the users are sent an e-mail at least 24 hours before the due date and time for maintenance.

Any unpredictable event such as hardware failure or power outage (although power generators are in place), may force us to temporarily shutdown to perform maintenance in order to restore the services as quickly as possible. In this event, Clients will not be advised prior to the shutdown period.

Full backups are made weekly. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the Client's responsibility to maintain local copies of their web content or any other information. The "Backup Manager" included in each hosting plan can be used to restore previous backup files, however the Client should not rely on this feature given that it may not be the latest version of their files. If loss of data occurs due to an error of Internet Infinity, we will attempt to recover the date for no charge to the Client. If data loss occurs due to negligence of Client in securing their account or by an action of the Client, Internet Infinity will attempt to recover the data from the most recent archive, however charges will apply.

Internet Infinity reserves the right to add, delete, or modify any provision of its terms at any time without notice. It is the responsibility of the Client to revise the terms and conditions when modifications are made. Announcements of such modifications will be posted in the clients Section.

Acceptance of agreement:
You acknowledge that you have read this agreement. By payment for the services you accept the terms and conditions stated in this agreement. Internet Infinity reserves the right to amend the Terms and Conditions at any time and without notice.

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